Helpdesk

HelpDesk is a ticketing system designed to streamline customer support by organizing and managing inquiries efficiently.

VIEWS

USERS

2854

VERSION

0.1.0(Updated 12h ago)

54VIEWS

2854USERS

Install MCP Server

Paste and run this command in your terminal to set up Cursor with MCP

npx @composio/cli add cursor --app helpdesknpx @composio/cli add cursor --app helpdesknpx @composio/cli add cursor --app helpdesknpx @composio/cli add cursor --app helpdesknpx @composio/cli add cursor --app helpdesk

After running the command, restart Cursor to start using the MCP Server.

View Docs

Available Tools

List Agents

Tool to list agents. Use when you need to retrieve all agents on the account.

List Canned Responses

Tool to list canned responses. Use when you need to retrieve all predefined reply templates for tickets.

List Contacts

Tool to list contacts. Use when you need to retrieve contacts with optional filters and pagination.

List Custom Fields

Tool to list all custom fields defined in the account. Use when you need to view or manage custom fields. Only callable after authentication.

List Email Domains

Tool to list email domains configured for the account. Use when you need to retrieve all configured email domains after authenticating.

List Licenses

Tool to list all licenses for an account. Use when you need to retrieve license configurations.

List Reply Addresses

Tool to retrieve reply addresses. Use when you need to fetch all configured reply email addresses.

List Rules

Tool to retrieve a list of rules configured in the account. Use after authentication when you need an overview of all automation rules.

List Subscriptions

Tool to list subscriptions. Use when you need to retrieve current or historical subscription details.

List Teams

Tool to list all teams for the authenticated Helpdesk account. Use after providing valid credentials to retrieve team IDs, names, and settings. Example: "List all teams".

List Tickets

Tool to list tickets with cursor-based pagination. Use when you need to fetch multiple pages of tickets after setting your cursor and sort parameters.

List Trusted Emails

Tool to retrieve a list of trusted email addresses or domains. Use when managing your spam whitelist after authenticating.

List Views

Tool to list agent views. Use when you need to retrieve saved ticket views after authentication.

List Webhooks

Tool to list all webhooks configured for events. Use when you need to retrieve webhook configurations for an account.

View Agent

Tool to retrieve details of a specific agent (v1). Use after confirming agent ID.

15 actions available