Dialpad

Dialpad

Dialpad is a cloud-based business phone system and contact center platform that enables voice, video, messages and meetings across your existing devices

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Install MCP Server

Paste and run this command in your terminal to set up Cursor with MCP

npx @composio/cli add cursor --app dialpadnpx @composio/cli add cursor --app dialpadnpx @composio/cli add cursor --app dialpadnpx @composio/cli add cursor --app dialpad

After running the command, restart Cursor to start using the MCP Server.

Available Tools

Add Operator To Call Center

This endpoint adds a new operator to a specified call center in the dialpad system. it allows for the configuration of the operator's role, skill level, and license type, as well as managing phone number retention when switching to a support license. use this endpoint when you need to expand your call center team or adjust an existing user's role within the call center. the endpoint is particularly useful for setting up new operators with specific skill levels and roles, which can help in optimizing call routing and management within the call center. note that while adding an operator, careful consideration should be given to the license type and role assigned, as these affect the operator's capabilities and the associated costs.

Assign Phone Number To User

This endpoint assigns a phone number to a specific dialpad user. it allows for either searching for an available number within a given area code or assigning a specific number to the user. the assigned number can optionally be set as the user's primary number. use this endpoint when you need to provide a user with a new phone number or add an additional number to their account. it's particularly useful for setting up new users or expanding the communication capabilities of existing users. note that this endpoint doesn't handle number porting or transferring existing numbers between users.

Create Custom Ivr With Audio File

Creates a new custom interactive voice response (ivr) system within the dialpad platform. this endpoint allows you to define and configure an ivr workflow by specifying its type, associated audio file, and target assignment. use this when setting up automated phone menus, call routing systems, or customized voice interactions for different parts of your dialpad organization. the ivr can be assigned to various entities like call centers, departments, or individual users, providing flexibility in managing call flows and customer interactions.

Create User With Auto Assign

Creates a new user account in the dialpad system with the specified details. this endpoint allows you to add a new user to your dialpad organization, set up their basic profile information, assign them to an office, and optionally auto-assign a phone number. it's particularly useful for bulk user creation or when integrating dialpad user management with other systems. the endpoint requires at minimum an email and office id, with options to further customize the user's profile and permissions through additional parameters. note that while a license can be specified, it defaults to 'talk' if not provided, ensuring that the new user has basic dialpad functionality.

Initiate Outbound Call Via Api

The initiateoutboundcall endpoint allows you to programmatically initiate an outbound call using the dialpad api. this tool is used to place calls on behalf of a dialpad user to a specified phone number. it supports various customization options, including setting custom caller id, associating the call with a group, and enabling consult mode for handling multiple calls. use this endpoint when you need to automate outbound calling in your application, such as for customer outreach, automated notifications, or integrating calling capabilities into your workflow. the endpoint is particularly useful for scenarios requiring programmatic call initiation, but it does not handle the actual call audio or provide real-time call control. be aware that the call's success depends on the user's dialpad account status and permissions.

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